Frequently Asked Questions (FAQs)
We know living with brain injury brings a lot of questions. Here are some of the most common ones we’re asked.
What is a traumatic brain injury (TBI)?
A traumatic brain injury is an injury to the brain caused by an external force, such as a fall, car accident, or blow to the head. TBIs can range from mild (like a concussion) to severe and may affect thinking, memory, emotions, and physical ability.
Who can access Wings of Hope?
Anyone affected by brain injury — including survivors, family members, carers, and loved ones — is welcome to access our support services and resources.
Do I need a diagnosis to use your services?
No. We know that not everyone has received a formal diagnosis, and that’s okay. If you or someone you love is struggling with symptoms of brain injury, you are welcome here.
Is Wings of Hope a medical service?
No. We are a support and advocacy network. We provide resources, community support, and guidance, but we do not offer medical diagnosis or treatment.
Can children or young people access support?
Yes! Our ‘Little Wings’ section is designed specifically for young people who are living with a brain injury or supporting a loved one who is.
Is your support only available in the UK?
Our resources are designed with UK residents in mind, but much of our content is relevant to international users as well. We welcome everyone.
How do I get in touch or join a support group?
You can contact us through our [Contact Page] or email us directly. Support group information is also listed on our Support & Services page.